Privacy Policy

How Best-Clinic handles your data

Last update: 07 July 2024

Introduction

The privacy policy for the sexual health services website plays a crucial role in protecting users' data and ensuring the confidentiality of their personal information. This policy aims to clarify the steps for collecting, using, storing, and sharing data to enhance transparency and trust in the site and the services provided.

  1. 1. Data We Collect

    We collect a variety of data from users, including personal and medical information related to sexual and health conditions. This data is collected through registration forms, online consultations, or email communications, with a commitment to confidentiality and privacy.

    1.1 Personal Information

    The information we collect includes the user's name, email, date of birth, gender, and any medical information relevant to their sexual health. We use this data to communicate with users and provide appropriate medical services, ensuring that it is not shared with any third party without the user's explicit consent.

  2. 2. How We Use the Data

    We use the data we collect for specific and clear purposes related to providing medical services and improving the user experience. We commit to not fragmenting or sharing the data with any third party without prior user consent.

    2.1 Specific Purposes for Data Use

    The specific purposes include diagnosing sexual health issues, providing appropriate treatment, conducting surveys to understand user needs, and improving the quality of services. We ensure that data is used only for the stated purposes and is not shared with any third party without explicit user consent.

  3. 3. Data Retention

    We securely and confidentially retain the personal data we collect from users in accordance with applicable laws and for the purposes specified for its collection. The data is updated periodically to ensure its accuracy.

    3.1 Security Measures

    We take all necessary security measures to protect personal data from unauthorized access, use, disclosure, alteration, or destruction. We also train staff on the importance of data protection and strict adherence to security policies.

  4. 4. Data Sharing

    We may share data with healthcare teams responsible for providing treatment to users, in compliance with applicable health laws and regulations. Data may also be shared with official authorities if legally required.

    4.1 Who We Can Share Data With

    We may share data with doctors, nurses, healthcare teams, and any authorized legal entities requesting it. We ensure that data is shared only with authorized individuals who are committed to maintaining its confidentiality in accordance with legal procedures.

  5. 5. User Rights

    Users have the right to access their personal data that we have collected and understand how it is used, shared, and stored. They can also request information about the entities with whom the data has been shared, and this process is carried out free of charge and within a reasonable time frame.

    5.1 Accessing Data

    Users can submit a formal request to access their personal data, ensuring their identity is confirmed to guarantee that the data is only shared with the authorized individual. We commit to responding as quickly as possible in accordance with relevant regulations.

  6. 6. Changes to the Privacy Policy

    If there are any changes to the privacy policy, we will publish the updated version on our site and notify registered users. We recommend reviewing the policy periodically to stay informed about any updates.

    6.1 Notification of Changes

    We will send a notification of any new changes to the privacy policy to all registered users via email, providing details of the modifications and the effective date.